Experience & Expertise
15+ years bridging human needs with enterprise technology through strategic design and digital transformation
Leadership
Strategic technology leadership that humanizes complex systems while driving measurable business outcomes
Design & Technology Strategy
Architecting the intersection of user needs and business value
- Leading digital transformation at McAllister, building on a decade of enterprise design leadership in healthcare, insurance, and industrial IoT
- Established Google Developer Groups Providence chapter, fostering Art + Design + Technology community
- Pioneered Hypothesis Driven Development methodology for maintaining sanity in creative processes
- Architected enterprise integration strategies achieving 10-20% EBITDA improvement
Team Building & Mentorship
Creating environments where creativity and rigor coexist
- Built distributed teams across healthcare, finance, and maritime industries
- Mentored 100+ designers and developers in user-centered methodologies
- Fostered collaboration between Brown, RISD, URI, and Johnson & Wales
- Implemented agile transformation with focus on hypothesis-driven development
Executive Leadership
Translating complex technical concepts into strategic business value
- Director of Design & Development at McAllister (2023-Present)
- Founder & Principal of PrivateLanguage.ai (2021-Present)
- Co-teach the Embodied Brain Technology Practicum at Brown University
- Chapter Director & Founder, Google Developer Groups Providence
Technical Expertise
Deep expertise in user experience design, enterprise architecture, and emerging technologies
User Experience Design
Making enterprise software feel human
- Service Blueprint methodology for complex system design
- Jobs to Be Done framework for customer-centered innovation
- HEART metrics and Key Experience Indicators (KEIs) for measuring UX impact
- Information architecture for knowledge preservation and retrieval
Enterprise Integration
Unifying fragmented systems into coherent experiences
- API-first architecture design for legacy system modernization
- Retrieval Augmented Generation (RAG) for enterprise knowledge management
- Robotic Process Automation (RPA) for operational efficiency
- Digital twin implementation for maritime operations
Innovation & R&D
Building the future while solving today's problems
- AI/ML implementation for predictive maintenance and route optimization
- Autonomous vessel technology research and development
- Compliance automation platforms reducing administrative work by 50%
- Personalization at scale through behavioral design principles
Methodological Approach
Hypothesis Driven Development (HDD)
- Falsifiable statements aligned with business OKRs
- Jobs to Be Done for understanding customer progress
- Experience Blueprints mapping hypothesis to measurable signals
- HEART metrics for validating user-centered outcomes
Innovation
Actively exploring the intersection of AI, maritime operations, and human-centered design
Current Initiatives
McAllister Innovation Lab
- Unified Maritime Operations Platform (UMOP)
- Predictive Maintenance as a Service (PMaaS)
- Digital Twin Fleet Optimization
- API sandbox for enterprise application integration
Community Leadership
Google Developer Groups Providence
- Monthly meetups on emerging technologies
- Collaborations with local universities
- Partnerships with businesses and government
- Focus on practical AI implementation
Thought Leadership
Publications & Presentations
- Hypothesis Driven Development methodology evangelism
- Maritime digital transformation best practices
- Enterprise UX in regulated industries
- Building innovation culture in traditional businesses
Work History
Current roles. Prior work history available on request.
Industry Experience
Deep domain expertise across regulated and complex industries
Maritime & Logistics
3+ years
Current FocusHealthcare
15+ years cumulative
Financial Services
6+ years cumulative
Insurance
15+ years cumulative
Let's Build Something Meaningful
Whether you need strategic design leadership, digital transformation expertise, or someone who can bridge the gap between human needs and complex technology, I bring a unique combination of creative vision and analytical rigor.